Operational Support

Leadership Infrastructure

Strategic Dining Services is dedicated to providing tailored culinary and hospitality management support to meet the unique needs of each partner community. With diligent oversight and accountability, we optimize systems, procurement, economies, technologies, and operating standards as needed. This is achieved through the implementation and utilization of our comprehensive systems, processes, programs, services, technology, and leadership support.

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Years of Combined Experience

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Strategic Partnerships

Client Satisfaction Score

Our Scope of Services

Our ecosystem of capabilities are specifically designed to transform your overall dining program and services

  • Regularly Scheduled Site Visits
  • On-site, On-going, Evaluation of All Dining Operations
  • Optimize Staffing Patterns and Labor Costs
  • Assessment and Optimization of Food and Supply Sourcing
  • Quality Assurance Program
  • Sanitation/Safety Reviews and Inspections
  • Outbreak/Epidemic Support Programs and Guides
  • On-site Support to the Culinary Leadership Teams
  • Performance Management Plans
  • Hands-on Operational Guidance and Resources
  • Food Quality Assessments
  • Menu Curation and Engineering
  • Major Catering/Event Planning
  • Associate Engagement Surveys
  • Retail Venue Assessments, Re-Activation, and Design/Merchandising Support
  • Budgeting Support/Guidance
  • Maximizing Retail/Cash Sales Opportunities
  • Equipment Assessment and Capital Planning
  • Operational Standards and Guidelines
  • Pre-service Meeting Programs
  • Recruiting Support and Participation in Interviews of Candidates for Open Management Positions
  • Special Project Management
  • KPI Dashboards for Performance Management and Accountability at all levels
  • Monthly/Quarterly Business Reviews and Annual Business Plans
  • Resident Satisfaction Surveys

Education, Training & Development Programs


The leadership at Strategic Dining Services actively supports and often leads educational and development programs aimed at enhancing productivity, quality, and overall performance.

Standardized Training Programs

In-Service Programs for Sanitation/Infection Control

Video Training Models

Culinary Training Guides

Hospitality & Service Training Guides

Training on New Systems Processes & Technology

Ongoing Operational Training

Licensing & Credentialing of Salaried Personnel

Leadership Development Programs