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Partner with Strategic Dining Services
We help self-operated senior living communities succeed by providing the resources, expertise, and strategies needed to optimize operations.
We'd love to hear from you.
- 888.406.1902
- [email protected]
- 2400 Yorkmont Rd Charlotte, NC 28217
FAQs
Who does Strategic Dining Services (SDS) serve?
Strategic Dining Services partners with senior living communities of all sizes, from large multi-site systems to stand-alone communities. We support all levels of Continuing Care Retirement Communities (CCRCs), including independent living, assisted living, and memory care.
Is Strategic Dining Services a traditional outsourcing provider?
No. Unlike traditional outsourcing, SDS enhances your in-house dining program by providing expert guidance, training, and resources tailored to your community’s unique culture and needs. Your team remains in place, and your vision stays at the forefront while we help optimize quality, efficiency, and resident satisfaction.
What are the benefits of partnering with Strategic Dining Services?
SDS empowers self-operated senior living communities to elevate their dining experience while maintaining control over quality and costs. Our solutions include staff training, operational standardization, technology integration, procurement support, and more—helping you create a dining program that enhances resident satisfaction and aligns with your community’s vision.
How does Strategic Dining Services improve the resident dining experience?
We transform dining programs by focusing on manager & associate training, menu & programming optimizations, and operational efficiencies. SDS helps communities deliver high-quality, restaurant-style meals while fostering engagement between staff and residents, leading to a more vibrant and enjoyable dining experience.
Is Strategic Dining Services a consulting company?
No. Generally, consultants can point out a problem, but they can’t fix it, and we found that typically wasn’t enough when a community was looking for a long-term solution.
With Strategic Dining Services, communities get everything they would expect out of a full-service dining management company while still staying in control.
How does Strategic Dining Services help communities control dining costs?
We provide strategic cost management solutions, including procurement support, menu engineering, portion control strategies, and operational efficiencies. Our approach helps communities maintain high-quality dining experiences while optimizing food costs and labor expenses.
What type of training does Strategic Dining Services provide?
We offer hands-on training for culinary teams, front-of-house associates, and leadership to enhance hospitality, food quality, and service efficiency. Our programs focus on everything from customer service skills to kitchen operations, ensuring your team is equipped to deliver an outstanding dining experience.
Will we get to keep our existing team when partnering with Strategic Dining Services?
Yes! At SDS, we believe in working with your team, not replacing them. Our approach is designed to support and empower your existing staff with the tools, training, and expertise they need to succeed. We collaborate closely with your leadership and dining teams to enhance operations while preserving your community’s unique culture and vision.